Archives Posts Tagged ‘workplace’

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In a Difficult Conversation, Listen More Than You Talk

27 Feb

When Jared walked into a meeting to discuss a new marketing approach for a product, the conversation didn’t play out well. Five minutes into the dialogue, the product manager, Françoise, started interrupting him with questions he was planning to address later in the pitch. As the conversation ran off the rails, Jared struggled to keep a calm de…Read More

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When Giving Critical Feedback, Focus on Your Non-verbal Cues

20 Jan

Giving feedback may be one of the most difficult challenges a manager faces. On the one hand, you have to be honest; on the other hand, you don’t want to alienate your employee. You tread a fine line between maintaining cordiality and successfully getting your point across.

A positive workplace culture is essential for employee engagement and …Read More

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What to Do When You’re the Target of a Hurtful Office Rumor

12 Dec

When Caroline moved to a new city to take on a job at a company she was thrilled to join, she was surprised when she had a hard time building friendships and positive relationships with her colleagues. A few months down the road, she found out why: Someone from her previous company had falsely told one of her new colleagues that Caroline tries to …Read More

A photo by Tim Arterbury. unsplash.com/photos/VkwRmha1_tI

How Senior Executives Find Time to Be Creative

17 Sep

The number-one attribute CEOs look for in their incoming workforce (according to an IBM survey of more than 1,500 CEOs across 33 industries and 60 countries) is not discipline, integrity, intelligence, or emotional intelligence. It’s creativity.

After all, every company wants to be at the forefront of its industry and on the cutting edge of i…Read More

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Happy Workplaces Can Also Be Candid Workplaces

01 Jul

By Emma Seppälä and Kim Cameron 

 

Recently the Communications Workers of America – the union that represents T-Mobile employees — contested a T-Mobile Employee Handbook clause on maintaining a positive work environment. The clause reads as follows: “[e]mployees are expected to maintain a positive work environment by communicating i…Read More

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3 Highly Effective Ways to Give Critical Feedback

01 Jun
Anna Vander Stel / Unsplash

We have this idea that – whether at work or in personal relationships – giving critical feedback is necessary but difficult. The relationship may become damaged if there are hurt feelings. Sometimes we prefer not to say anything, but then…Read More

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What the Best CEOs on Earth Do Better

04 May

Exceptional bosses have a workplace culture characterized by humanity.

What differentiates an exceptionally happy workplace from others? Workplace well-being is the current big buzzword. Mostly ignored in the past, workplace wellness is all the rage. But most leaders are doing it wrong.

In the name of employee happiness, and in response to in…Read More

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Why Compassion in Business Makes Sense

12 Nov

Managers often mistakenly think that putting pressure on employees will increase performance. What it does increase is stress — and research has shown that high levels of stress carry a number of costs to employers and employees alike.

Stress brings high health care and turnover costs. In a study of employees from various organizations, healt…Read More

Compassion in Business

The Unexpected Benefits of Compassion For Business

22 Apr

Managers often mistakenly think that putting pressure on employees will increase performance. What it does increase is stress—and research has shown that high levels of stress carry a number of costs to employers and employees alike.

Stress brings high health care and turnover costs. In a study of employees from various organizations, health…Read More

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